Medical and Dental practices gain insights into patient experience and feedback with Solution21’s new and easy-to-use reputation management platform.
IRVINE, CALIFORNIA, March 2015— Solution21, Inc., a leader in Dental and Medical Custom Website Design and New Patient Lead Generation, announced recently the availability of Reputation Management System, an easy-to-use reputation management platform designed for dental and medical practices. Solution21’s new online management platform empowers dental and medical practices to take full control of their online reputation and proactively engage patients for valuable actionable insights.
“Every dental and medical practitioner understands that patient feedback is critical to a practice’s success, especially in this age of online reviews and social media when everything is amplified online,” said Fred Parvini, CEO and Co-Founder of Solution21. “Solution21’s Reputation Management System platform gives dental and medical practices a simple tool to proactively manage their reputation, drive patient satisfaction, receive real-time alerts and respond quickly.”
Solution21’s Reputation Management System enables dentists and doctors to proactively seek patient feedback and receive them in one place. The platform provides actionable insights as so what drives patient satisfaction and prioritize operational improvements for better patient experience.
“Solution21’s Reputation Management System platform is easy to use and strategically integrates with dental or medical website,” said Sid Marashi, VP for Operations at Solution21. “The new reputation management platform is designed to make the complicated and time-consuming reputation management process much simpler, more streamlined and accurate.”
Solution21’s Reputation Management System also makes it easy for patients to leave reviews, providing practices more accurate insights regarding services from a patient’s perspective. The platform encourages customer feedback right within the office, allowing practices to quickly identify, prioritize and address customer issues and operational improvements to enhance patient experience before it escalates and gets posted on various online reviews.
Effectively managing and improving online reputations is a critical component of marketing strategies of dental and medical practices. Solution21’s Reputation Management System allows for customized, effective responses to reviews, helping practices connect with their patients, build stronger and positive online presence.
For more information on Reputation Management System, call (888) 423-9235.
Solution21, founded in 2003, is a leading digital media company that provides complete online presence for dental and medical practices. Solution21 key services, such as Custom Dental Website Design, Custom Medical Website Design, Patient Appointment System, Dental SEO services, Medical SEO, Google AdWords and Marketing, help dental and medical practices manage their business and reputation, generate new patients and retain existing patients. The company’s commitment to maximizing dental and medical practices online presence makes Solution21 a leading industry partner.
Solution21 is headquartered Irvine, California. For more information, visit www.solution21.com.