Disable ‘Leave A Copy Of Messages On The Server’

Disable ‘Leave a Copy of Messages on the Server’

Do not leave a copy of the messages on the server. This option is available on most email programs.

Note:  If you need to leave copies of email messages on the server, check your email program for an option to remove messages after X amount of days or to remove messages from the server when you delete them from your computer. If you receive a message with a large attachment that you would like to keep, you may want to use webmail to remove it from the server after it has been downloaded to your computer.

Select your email program below for instructions for disabling this option:

Windows

Macintosh

Windows Outlook Express 4, 5 and 6

  1. Open Outlook Express.
  2. Click Tools in the file menu and select Accounts.
  3. Click the Mail Tab and click once on the Solution21 Email Account in the account window to highlight it, then click the Properties button.
  4. In the Account Properties, click the Advanced Tab.
  5. Remove the check from “Leave a copy of messages on server.”
  6. Click OK and OK.
  7. Click the Close button on the Accounts window.

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Outlook 98

  1. Open Outlook 98.
  2. Click Tools in the file menu and select Services.
  3. Select Internet Email in the window, “The following information services are set up on this profile” to highlight it, then click the Properties button.
  4. In Outlook Properties, click the Advanced Tab.
  5. Remove the check from “Leave a copy of messages on server.”
  6. Click OK and OK.

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Outlook 2000

  1. Open Outlook 2000.
  2. Click Tools in the file menu and select Accounts.
  3. Click the Mail Tab and click once on the Solution21 Email Account in the account window to highlight it, then click the Properties button.
  4. In the Account Properties, click the Advanced Tab.
  5. Remove the check from “Leave a copy of messages on server.”
  6. Click OK and OK.
  7. Click the Close button on the Accounts window.

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Eudora Pro (Windows)

  1. Open Eudora Pro.
  2. Click the Tools menu and choose Options.
  3. Select the Incoming Mail category and uncheck Leave mail on server.
  4. Click OK.

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Eudora Light (Windows)

  1. Open Eudora Light.
  2. Click the Tools menu and choose Options.
  3. Select the Checking Mail category and uncheck Leave mail on server.
  4. Click OK.

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Netscape 7

  1. Open Netscape.
  2. Click the Tasks menu and select Mail.
  3. In the Mail window, click the Edit menu and select Mail/News Account Settings.
  4. Click the Server category listed under your Solution21 mail account.
  5. Uncheck Leave messages on server.
  6. Click OK.

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Netscape 4.5 – 4.7

  1. Open Netscape.
  2. Click the Edit menu and choose Preferences.
  3. Select the Mail Servers category under Mail & Newsgroups.
  4. You may need to click the plus (+) sign next to Mail & Newsgroups first.
  5. Highlight your Solution21 mail server, and click the Edit button.
  6. Click the POP tab and uncheck Leave messages on server.
  7. Click OK, and then OK again.

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Netscape 4.0

  1. Open Netscape.
  2. Click the Edit menu and choose Preferences.
  3. Select the Mail Server category under Mail & Groups.
  4. You may need to click the plus (+) sign next to Mail & Groups first.
  5. Uncheck Leave messages on server after retrieval.
  6. Click OK.

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Outlook Express 5 (Macintosh)

  1. Open Outlook Express.
  2. Click the Tools menu and select Accounts.
  3. Highlight your Solution21 mail account and click Edit.
  4. Click the Options tab and uncheck Leave a copy of messages on server.
  5. Click OK and close the Accounts window.

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Outlook Express 4.5 (Macintosh)

  1. Open Outlook Express.
  2. Click the Edit menu and select Preferences.
  3. Select E-mail under the Accounts category.
  4. You may need to expand the Accounts category by clicking the triangle.
  5.  If necessary, select your Solution21 account from the pop-up menu at the top of the window.
  6. Click the Advanced button and uncheck Leave a copy of messages on server.
  7. Click OK, and then OK again.

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Eudora Pro (Macintosh)

  1. Open Eudora Pro.
  2. Click the Special menu and select Settings.
  3. Select the Checking Mail category.
  4. Uncheck Leave on server for [ ] days.
  5. Click OK.

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OS X Mail

  1. Open Mail.
  2. Click the Mail menu and select Preferences.
  3. Highlight your Solution21 mail account and click the Edit button.
  4. Click the Advanced Options tab and check the Delete messages on server after downloading option.
  5. Click OK and close the Mail Preferences window.

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